Starting down that road looking for your next IT leader, look no further, you've found him.
I am a senior level director of software development with extensive experience at a fortune 500 and a non-profit. I have built and delivered creative, innovative software solutions aligned with the business, to streamline processes and deliver software solutions that drive client satisfaction and client retention and improve productivity. Expertise in multiple software development life cycle ( SDLC ) methodologies including CMM, RUP, RAD, and SCRUM. I have proven skills in organizational leadership, resource planning, and managing multiple projects across multiple technologies, with very effective and efficient use of resources.
What are you looking for in your next IT Executive?
Multi-tasking, project management, building highly efficient teams
- Maintained and supported 33 applications
- Delivered 150-200 software releases a year
- Negotiating schedules, resources, and priorities with business partners.
CRM expertise
- Directed the teams that supported the CRM system (AMDOCS/Clarify)
for 3 of a fortune 500 company's major divisions.
- Serviced over 5,000 client service representatives.
- Interfaced with Genesys Telephony to handle automated
call routing for tens of thousands of calls a week.
- Interfaced and with multiple systems, mainframe, AS400, and
web based.
Flexible, reacting to opportunities, meeting tight deadlines
- On several occasions Bruce was given the opportunity to be
part of a team of IT experts to deliver a series of training seminars
and lead discussion groups in Beijing China. He was typically given a 2-3 week notice for
these assignments, to pull them together, get a visa, and get on a
plane. Presentations and discussion groups Bruce lead
and participated in included:
- Best Practices in Software
Development Management for First Line IT managers
- Establishing a QA team
- Cloud Computing and Virtualization
- Best practices in software development project management.
- Team collaboration for multi-site software development teams
- Software development tools
Managing the sun setting of legacy applications
while new ones are being built
- Don't take my word for it,
here is what my manager at the time had to say about this:
“Bruce is a magician! He managed the products and systems that we were sun setting with extremely high customer satisfaction and employee morale while cutting the costs down to nothing. It’s unbelievable to see people working on projects we squeeze and milk happier than those involved in brand new initiatives that are heavily funded.”
An IT executive who knows how to mentor, motivate, and retain your top talent
- Proven track record of team building.- Recruited, retained and motivated high performance teams of associates
- Development team averaged over 10 years seniority with the company, several members with over 20 years
See additional comments and recommendations from former co-workers
on my LinkedIn page at
http://www.linkedin.com/in/brucepugh
Leading High Performance IT Teams to Deliver Value through Technology and Software Applications
Managing and directing Cross-Functional teams
Budgeting, planning and forecasting
Team Building
Negotiating schedules
IT Leadership
Staff resource planning
Client Relationship Management ( CRM ) using software and technology solutions
Directing geographically dispersed teams (on-shore and off-shore)
Legacy system integration, maintenance, and re-engineering
Mainframe, Client Server, and Web
Multiple System Development Life Cycle Methodologies ( SDLC ) including CMM, RUP Agile/SCRUM
Controlled sun setting of Legacy applications
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